FAQ — Membership, Bookings & Therapies | Revive X Berkeley Vale

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Frequently Asked Questions

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Where are you located?

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We're located at 3/7 Enterprise Drive, Berkeley Vale NSW 2261 on the Central Coast. There is on-site parking available. View our contact page for directions and a map.

What are your opening hours?

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We're open 5:00am – 10:00pm, daily. Members can access the studio during these hours using their membership access card. Casual visitors must book a session in advance.

What should I bring to my first visit?

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We recommend bringing:
  • A towel (we have some available if you forget)
  • Comfortable workout or activewear
  • Grip socks for pilates sessions (available for purchase)
  • A water bottle
  • Swimwear or shorts for the magnesium pools and ice baths
Shower facilities are available on-site.

How early should I arrive for my first session?

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We recommend arriving 10–15 minutes early for your first visit so we can walk you through the space, explain how each therapy works and make sure you get the most out of your session.

Is there parking available?

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Yes — there is free on-site parking available at 3/7 Enterprise Drive, Berkeley Vale.

Can I use multiple therapies in one visit?

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Absolutely — that's what we're designed for. Members can move freely between any therapy available in their membership during a single visit. We recommend starting with infrared sauna, followed by cold plunge, then winding down with compression or magnesium pool for the most effective protocol.

Do you offer IV Drip Therapy?

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Yes — IV Drip Therapy is available at Revive X as a separate add-on treatment, open to both members and non-members. Pricing is available on request — get in touch with our team for details.

What are the membership options and prices?

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We offer three memberships:
  • Recovery / Bathhouse Only — $55/week — Unlimited access to all recovery therapies
  • Pilates Studio Only — $45/week — Unlimited on-demand reformer and mat pilates
  • Combined (Recovery + Pilates) — $69/week — Full access to both studios
All include a 3-month minimum term.

Is there a lock-in period?

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Memberships include a 3-month minimum term. After your initial term, your membership continues week-to-week with no lock-in. You can pause or cancel with notice after the minimum term.

Are any sessions limited within a membership?

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Most amenities are unlimited — including infrared saunas, cold plunge, magnesium pools, compression suits, infrared LED masks and the lymphatic roller. Microbaric sauna sessions are limited to 2 per week across all membership types. This ensures availability for all members.

Can I upgrade my membership later?

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Yes — you can upgrade to the Combined membership at any time. Just let us know and we will adjust your direct debit from the next billing cycle.

How is my membership billed?

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Memberships are billed weekly via direct debit through our GymMaster member portal. Billing begins when you join. You'll receive a login to manage your account, view upcoming charges and update payment details at any time.

Can I put my membership on hold?

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Yes — after your 3-month minimum term you can request a membership hold for holidays, illness or other commitments. Contact us at info@revivexwellness.com to arrange this.

How long should I spend in the infrared sauna?

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For beginners, we recommend starting with 15–20 minutes at a moderate temperature and building up to 30–45 minutes over time. Always hydrate before and after your session. Listen to your body — if you feel dizzy or uncomfortable, step out and cool down.

Do I need experience to use the cold plunge?

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No experience needed. We have 6 magnesium ice baths at varying temperatures so you can start with a warmer option and gradually progress to colder baths as your tolerance builds. We recommend starting with 1–2 minutes and working up over multiple sessions. Slow, controlled breathing is the key.

Is there anything I shouldn't do before a session?

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Avoid eating a heavy meal within 1–2 hours before recovery sessions. Stay well hydrated. If you have any underlying medical conditions — particularly cardiovascular, respiratory, or skin conditions — consult your doctor before using therapies such as the infrared sauna, microbaric sauna or cold plunge.

Are any therapies not suitable for certain people?

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Some therapies are not recommended during pregnancy or for people with certain medical conditions. Specifically:
  • Infrared Sauna — Not recommended during pregnancy or for people with uncontrolled hypertension
  • Cold Plunge — Not recommended for people with Raynaud's disease or uncontrolled heart conditions
  • Microbaric Sauna — As a heat-based therapy, not recommended during pregnancy or for people with uncontrolled hypertension or cardiovascular conditions. If you have a respiratory condition or take medication affected by heat, please speak to your GP first
If in doubt, please consult your GP before your first session.

What is a microbaric sauna?

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Our microbaric sauna is an infrared sauna with integrated oxygen therapy, supplied and supported by Revive X. Infrared warms the body directly rather than heating the air around you, while the integrated oxygen system supplies enriched oxygen direct to you through a nasal cannula throughout your session. Each pod is a single-occupant, timber-lined cabin with a built-in recliner.

What does a microbaric sauna session feel like?

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Sessions are warm, quiet and deeply relaxing. Infrared warms you directly, so the heat feels gentler and more penetrating than a conventional sauna, and the cabin stays comfortable to breathe in. Most people read, listen to music or simply switch off. Sessions generally last 30 to 45 minutes and leave most people feeling calm and restored.

What's the difference between the microbaric sauna and a traditional sauna?

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A traditional sauna heats the air around you, which then warms your skin. Infrared warms your body directly, so you get a deep, comfortable heat at a lower air temperature — which most people find much easier to sit in for longer. Our microbaric sauna also adds integrated oxygen therapy, supplying enriched oxygen direct to you through a nasal cannula throughout the session, which a standard sauna doesn't offer. We have both on the recovery floor — one large traditional sauna seating eight, alongside eight individual infrared cabins and the microbaric chambers — so you can try each and see which you prefer.

Do I need experience to do reformer pilates?

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Not at all. Our on-demand pilates library includes classes for all levels — from complete beginners to advanced practitioners. Classes are clearly labelled by level and duration so you can always find something appropriate for where you're at.

How often should I come to see results?

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Most members notice improvements in sleep, energy and recovery within the first 2–3 weeks of regular use. For physical results from pilates, research shows meaningful change within 6–8 weeks of consistent training. We recommend 3–5 visits per week across any combination of therapies for optimal results.

Do I need to book in advance?

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Members can visit during opening hours without booking for recovery therapies. Pilates sessions require a booking through our GymMaster portal. Casual visitors must book in advance.

How do I book a session?

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You can book directly through our Book Now page, which connects to our GymMaster booking system. Members can also book through the GymMaster member app.

What is your cancellation policy?

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We ask for 12 hours notice for any booking cancellations. Late cancellations or no-shows may incur a cancellation fee. You can cancel or reschedule directly through your GymMaster member portal.

Can I bring a guest?

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Yes — members can bring guests who pay a casual session rate. Contact us to arrange guest visits or enquire about our referral program for members who bring friends that sign up.

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